• Hourly Rate

    NA

  • Employees

    1,000 - 9,999

  • Founded

    2015

Helpware is a leading global provider of outsourced customer support and back-office solutions. Established with a mission to help businesses scale and succeed, Helpware offers a wide range of services to support the unique needs of its clients. With a team of highly skilled professionals and advanced technology infrastructure, Helpware delivers exceptional solutions that enhance customer satisfaction and streamline operations.

Services:

  • Customer Support: Helpware provides comprehensive customer support services, including phone, email, and chat support, to help businesses deliver excellent customer service and resolve issues efficiently.
  • Technical Support: The company offers technical support solutions to assist customers with software, hardware, and IT-related inquiries, ensuring prompt and effective troubleshooting.
  • Content Moderation: Helpware provides content moderation services, ensuring online platforms maintain a safe and positive environment by monitoring and filtering user-generated content.
  • Back-Office Support: The company offers back-office solutions such as data entry, content creation, order processing, and more, to help businesses manage their administrative tasks effectively.

Products:

  • Helpware primarily focuses on providing services rather than products.

Contact Info

United States
110 W Vine St, 5th Floor Ste 17, Lexington, Kentucky 40507

Focus Area

Service Focus
    • BPO Services
    • Artificial Intelligence
80%
20%
Client Focus
    • Medium Business($10M - $1B)
    • Small Business(< $10M)
    • Large Business(> $1B)
70%
20%
10%
Industries Focus
    • E-commerce
    • Enterprise
    • Healthcare & Medical
    • Information Technology
    • Retail
    • Startups
    • Business Services
    • Gaming
    • Government
    • Real Estate
30%
10%
10%
10%
10%
10%
5%
5%
5%
5%